L&D Trainer

Acquire Intelligence; Pasig; On-site; PHP 300,000 - 480,000; Full time

Benefits offered by this job

HMO coverage

Yearly kick off parties with giveaways

Value Awards

Internal promotions

Opportunities to grow career

Job summary

Acquire Intelligence is seeking a Trainer to develop and deliver impactful training programs across the organization. You will design curricula, facilitate sessions, and evaluate learning outcomes to ensure alignment with business needs and employee growth.

The role requires collaboration with L&D, ongoing content updates, and documentation of all training activities to maintain quality standards. Join a team that values innovation and teamwork across global client services.

Qualifications

• Experience designing and delivering training programs across an organization.
• Ability to evaluate training effectiveness and improve learning strategies.
• Strong collaboration with L&D and business units to align training with needs.

Responsibilities

• Facilitate training classes for employee competency development.
• Review course curricula and provide feedback for improvement.
• Ensure Training Quality Guidelines/Processes are followed.
• Provide documentation for all classes facilitated.
• Collaborate with L&D to improve employee competency development and execution.
• Conduct training effectiveness audits and track post-training results.
• Analyze classroom feedback to improve facilitation techniques.
• Conduct training needs analysis and research new initiatives.
• Design and develop instructional materials to support training objectives.
• Identify skill gaps and recommend actionable improvement plans.
• Revise and update existing training content as needed.

Skills

Facilitation

Curriculum design

Training delivery

Training evaluation

Documentation

Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help businesses work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career — Join us today and be part of a team where your work makes an impact!

Why Join the A-Team?

Come for a career, stay for the fun!

• HMO coverage for you and your family
• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A SNAPSHOT OF YOUR ROLE

As a Trainer, you will play a key role in developing and enhancing employee competencies across the organization. You’ll design and deliver impactful training programs, evaluate effectiveness, and continuously improve learning strategies to ensure alignment with both business needs and employee growth.

• Facilitate classes for employee competency development.
• Review course curricula and provide feedback for continuous improvement.
• Ensure Training Quality Guidelines/Processes are followed.
• Provide the necessary documentation for all classes facilitated.
• Work with the L&D to catalyze improvement regarding employee personal and professional competency development, and its execution & application.
• Conduct training effectiveness audits and track post-training results
• Analyze classroom feedback to improve facilitation techniques
• Conduct training needs analysis and research new training initiatives
• Design and develop instructional materials to support training objectives
• Identify skill gaps and recommend actionable improvement plans
• Revise and update existing training content as needed

Join the A-Team and experience the A-Life!