Korean-Speaking Onsite CS Associate — Auto Concierge

Aitomic Jobs; Hinoba-an; Hybrid; PHP 201,000 - 335,000; Full time

Job summary

Bosch Group in Taguig, Philippines is seeking a Customer Service Associate (Level 1) who speaks Korean for an on-site role. You will respond to inquiries, provide premium services to automobile customers, and manage eCall/iCall inquiries. The position requires at least 6 months in customer service and a willingness to work a rotation schedule.

Strong English and Korean communication is essential. The role focuses on reliable case handling, updating customers, and ensuring quality resolutions in

Qualifications

• Minimum 6 months experience in customer service.
• Fluent in Korean and Business English (oral and written).
• Willingness to work in rotation schedule, including weekends/holidays.

Responsibilities

• Respond to user inquiries and requests professionally and promptly.
• Offer premium services in daily interactions with automobile customers.
• Follow up on open cases/tickets to ensure timely resolution and maintain documentation.

Skills

Korean language

Business English

Customer service

Education

Bachelor's degree

Job description

Bosch Group in Taguig, Philippines is seeking a Customer Service Associate (Level 1) who speaks Korean for an on-site role. You will respond to inquiries, provide premium services to automobile customers, and manage eCall/iCall inquiries. The position requires at least 6 months in customer service and a willingness to work a rotation schedule.

Strong English and Korean communication is essential. The role focuses on reliable case handling, updating customers, and ensuring quality resolutions in