Korean Bilingual CSR – Customer Care Champion

First Power Solar Inc.; Parañaque; On-site; PHP 279,000 - 446,000; Full time

Job summary

A leading solar solutions company in the Philippines is seeking a bilingual Customer Service Representative fluent in Korean and English. The role involves providing support to Korean-speaking clients via chat and ensuring timely resolution of their concerns. Ideal candidates should possess strong communication skills and a customer-focused mindset. Previous experience in a CSR or BPO setting is a plus but not required.

Qualifications

• Fluent in Korean and English (speaking, reading, and writing).
• Must be customer-focused, patient, and empathetic.

Responsibilities

• Provide customer service support to Korean-speaking clients through various channels.
• Resolve client concerns in a professional and timely manner.

Skills

Fluent in Korean

Fluent in English

Strong communication skills

Interpersonal skills

Customer-focused

Job description

A leading solar solutions company in the Philippines is seeking a bilingual Customer Service Representative fluent in Korean and English. The role involves providing support to Korean-speaking clients via chat and ensuring timely resolution of their concerns. Ideal candidates should possess strong communication skills and a customer-focused mindset. Previous experience in a CSR or BPO setting is a plus but not required.