Korean IT Support | PHP 120,000 MONTHLY

J-K Network Services; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Government Mandated Benefits

13th Month Pay

Competitive salary for bilinguals

Job summary

A leading IT BPO company in Quezon City is seeking a Korean IT Support specialist. The role involves providing customer technical support via phone, email, and chat, requiring fluency in Korean. The ideal candidate should possess a Bachelor's degree or have completed at least 2 years of college education, along with relevant technical support experience. Competitive salary and performance bonuses are offered.

Qualifications

• Filipino fluent in Korean (speaking, reading, writing).
• Korean National with Permanent visa in the Philippines.
• Willing to work onsite and during shifting schedules.
• At least 1–2 years experience in Technical Support is a plus.
• Willing to work onsite and shifting.

Responsibilities

• Handle customer technical support cases through various channels.
• Assist customers with inquiries and troubleshooting.
• Address technical issues related to network interruptions.
• Resolve technical issues related to network interruptions.

Skills

Fluency in Korean

Technical Support experience

Customer service skills

Education

Bachelor's Degree or 2 years in college

Job description

On-site - Quezon City 1-3 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.

Position: Korean IT Support

Location: Quezon City

Schedule: Shifting

• HMO
• Government Mandated Benefits
• 13th Month Pay
• Performance and Attendance Bonus
• Competitive salary for bilinguals

Requirements of the job:

• Filipino who fluent in speaking, reading and writing Korean
• Korean National with Permanent visa in Philippines
• Bachelor’s Degree graduate or at least 2 years in college
• At least 1-2 years experience in Technical Support is a plus
• Willing to work onsite and shifting

Responsibilities of the job:

• Handling customer technical support cases through phone, email and chat
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Properly answer questions regarding the account being handled
• Resolve technical issues related to network interruptions

Recruitment Process: (ONLINE)

• Initial Interview
• Final Interview
• Language Assessment
• Job Offer

Korean Language Skills Pre-Sale Technical Support Technical Support IT Support