Korean Emergency Virtual Assistant (Php 80,000 - Php 100,000 Monthly)

J-K Network Services; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Group Life Insurance

Leave Credits

Quarterly Bonus

13th Month Pay

Job summary

A consultancy company is seeking a Korean Emergency Virtual Assistant for on-site work in Taguig. The role involves answering very few emergency calls from premium Korean users and connecting them to the appropriate departments. Candidates should be Korean nationals who can communicate in basic to conversational English, and both fresh graduates and high school graduates are welcome to apply. The position offers a relaxed environment and attractive benefits including performance bonuses and government mandates.

Qualifications

• Korean national who speaks basic to conversational English.
• Graduates or high school graduates.
• Open to candidates fresh out of school.

Responsibilities

• Ask Korean users for basic information.
• Connect users to appropriate departments.
• Answer emergency calls from premium users.

Skills

Basic to conversational English

Communication skills

Ability to connect users

Education

High School Graduate

Recent Graduates

Job description

On-site - Taguig No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

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A Consultancy company providing Roadside Assistance is a service given to premium users which help them dial and connect to Korean helpdesk as soon as possible especially during times of emergencies. This account has very few calls since most of the support calls are emergencies such as roadside concerns like loss, power problems, repair concerns, towing and service networks. This is a special account made for emergency lines only which means only a few support calls.

Position: Korean Emergency Virtual Assistant

Nature of job: emergency calls only – very few calls daily

Schedule: Shifting

Days off: 2 days a week

BENEFITS:

• Group Life Insurance
• Performance based incentives
• Leave Credits
• Quarterly bonus
• 13th Month Pay
• Government mandated benefits (SSS, PAG-IBIG, and PHILHEALTH)
• Very relax account
• Minimal calls only

Requirements of the job:

• Korean national who speak basic to conversational English
• Graduates or high school graduates
• Open to candidates who are fresh graduates or no experience
• Open to Korean candidates who are from Korea but willing to be in the Philippines
• Willing to work in a relax environment and few calls and emails

Duties and Responsibilities:

• Ask Korean about their basic information such as name, number, location
• Connect the Korean user to the appropriate dept like technical and customer care
• Answer emergency calls from premium Korean users
• Help users connect with insurance company for the loss
• Connect Korean users to the helpdesk for immediate assistance
• Connect users to the department who can assist the user’s emergency