Korean Quality Assurance Analyst | Php 90-110,000 Monthly | Hybrid set-up

J-K Network Services; Taguig; Hybrid; PHP 1,004,400 - 1,227,600; Full time

Benefits offered by this job

HMO

Government Mandated Benefits

13th Month Pay

Performance and Attendance Bonus

Competitive salary for bilinguals

Job summary

A leading medical technology company is seeking a Korean Quality Assurance Analyst in Taguig. Candidates must be fluent in Korean and hold a Bachelor’s degree, with a preference for those having two years of relevant experience. Responsibilities include evaluating individual concerns, translating documents, and resolving customer complaints. This hybrid role offers a competitive salary of approximately Php 90,000-110,000 monthly along with various benefits.

Qualifications

• Filipino National fluent in Korean.
• Korean National with Permanent visa in the Philippines.
• TOPIK II certification required.

Responsibilities

• Evaluate concerns raised by individuals.
• Translate documents between English and Korean.
• Resolve customer complaints regarding products.
• Manage complaints in the database.
• Provide records of issues and resolution steps.

Skills

Fluent Korean Language

Customer Service

Problem Resolution

Education

Bachelor’s degree

Job description

Company Profile

One of the leading global medical technology companies in the Philippines, specializing in medical device design, development, manufacturing, and commercialization.

Position

Korean Quality Assurance Analyst

Industry

Medical Technology Company

Location

BGC, Taguig City

Salary

Php 90,000-110,000 Monthly

Work set-up

Hybrid set-up

Benefits

• HMO
• Government Mandated Benefits
• 13th Month Pay
• Performance and Attendance Bonus
• Competitive salary for bilinguals

Requirements of the job

• Filipino National that is fluent in Korean Language.
• Korean National with Permanent visa in Philippines
• Must have a Bachelor’s degree
• 2 years of relevant experience is preferred but not required.
• TOPIK II certification is required, as the role involves communication with Korean stakeholders.

Responsibilities of the job

• Accommodate and evaluate the concern or issue raised by an individual.
• Translate the document to English and Korean or in vice versa
• Resolve customers complaints and concern about the product
• Manage the event within the complaint database according to the guidelines provided.
• Provides a formal record of the issue, steps taken and expectations for resolution

Recruitment Process

• Language Assessment
• Final Interview with the Supervisor
• Job offer discussion