Korean Healthcare Support Specialist (Onsite)

J-K Network Services; Pasay; On-site; PHP 1,116,000 - 1,227,600; Full time

Benefits offered by this job

Government mandated benefits

13th month pay

HMO with a free dependent upon hire

Life Insurance

10% Night Differential

20 PTO credits annually

VL and SL cash conversion

Annual Performance-Based Merit Increases and Employee Recognition

Job summary

A leading BPO company in Metro Manila is seeking a Korean Healthcare Specialist. Candidates must be proficient in Korean and English, with a background in customer service preferred. This role involves assisting customers with health insurance inquiries and navigating claims processes. The position offers a competitive salary of Php 100,000 - 110,000 monthly, with various benefits including HMO and a 13th month pay. Immediate start preferred.

Qualifications

• Filipino proficient in Korean Language.
• Korean National with English proficiency and a permanent visa.
• Ability to start as soon as possible.

Responsibilities

• Handle communications in Korean and English via phone, email, and chat.
• Assist with inquiries about health insurance plans.
• Guide customers on the claims process and troubleshoot issues.
• Respond to billing and payment inquiries.

Skills

Proficient in Korean Language

Customer service in health care

Familiarity with CRM systems

Good communication skills in English

Education

College graduates and undergraduates

Job description

A leading BPO company in Metro Manila is seeking a Korean Healthcare Specialist. Candidates must be proficient in Korean and English, with a background in customer service preferred. This role involves assisting customers with health insurance inquiries and navigating claims processes. The position offers a competitive salary of Php 100,000 - 110,000 monthly, with various benefits including HMO and a 13th month pay. Immediate start preferred.