Healthcare BPO Support Specialist - 20K Sign-On

Lexie Staffing co.; Pasig; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

20K sign-on bonus

Health Insurance (HMO)

Job Training

Job summary

A staffing and business consulting company is seeking a Customer Service Representative to assist patients with healthcare and insurance inquiries. The role involves handling calls, guiding clients through claims, and resolving issues efficiently. Candidates will receive a training program, and there is a 20,000 sign-on bonus offered. Preferred applicants are from Metro Manila, particularly in Pasig and Rizal. This full-time position is on-site in Pasig with opportunities for professional development.

Qualifications

• No experience required but a background in customer service is a plus.
• Strong communication skills with a passion for helping others.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls, chats, or emails related to healthcare and insurance.
• Guide patients and providers through claims and benefits.
• Verify and update patient information in the system.
• Resolve billing or account issues clearly and efficiently.
• Meet service quality and productivity goals.

Skills

Communication skills

Customer service

Problem-solving

Education

Bachelor's degree

Job description

A staffing and business consulting company is seeking a Customer Service Representative to assist patients with healthcare and insurance inquiries. The role involves handling calls, guiding clients through claims, and resolving issues efficiently. Candidates will receive a training program, and there is a 20,000 sign-on bonus offered. Preferred applicants are from Metro Manila, particularly in Pasig and Rizal. This full-time position is on-site in Pasig with opportunities for professional development.