Healthcare CSR: Onsite Support & Growth

StackPH; Taguig; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Competitive salary package

Paid training

Career growth opportunities

Friendly and professional work environment

Job summary

A leading BPO company in Metro Manila is seeking motivated Customer Service Representatives for its Healthcare Account. You will assist customers with inquiries related to healthcare, ensuring excellent customer support. The ideal candidate possesses good English communication skills, has at least 1 year of BPO or call center experience, and is willing to work onsite on a shifting schedule. This role offers a competitive salary package and paid training to support your career growth in the BPO industry.

Qualifications

• At least 1 year BPO / Call Center experience is required.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle inbound customer service calls for healthcare concerns.
• Assist members with benefits, claims, and account inquiries.
• Provide clear and accurate information to customers.
• Document customer interactions in the system.
• Maintain high-quality service and professionalism.

Skills

Good English communication skills

Customer service skills

Education

High School Graduate

Job description

A leading BPO company in Metro Manila is seeking motivated Customer Service Representatives for its Healthcare Account. You will assist customers with inquiries related to healthcare, ensuring excellent customer support. The ideal candidate possesses good English communication skills, has at least 1 year of BPO or call center experience, and is willing to work onsite on a shifting schedule. This role offers a competitive salary package and paid training to support your career growth in the BPO industry.