Remote Korean Client Relations Specialist

J-K Network Services; Taguig; Remote; PHP 1.218.672 - 1.459.728; Vollzeit

Benefits dieser Stelle

Government Mandated Benefits

HMO

Sick leave and Vacation Leave

13th Month Pay

Other Exciting Allowances

Working visa support

Laptop and equipment provided

Zusammenfassung

A leading contact center in Taguig is seeking a Korean Client Relations Specialist to be the primary contact for channel partners. The role involves monitoring partner performance, collaborating with internal teams, and supporting marketing activities. Candidates should have 2-3 years of B2B customer service experience and proficiency in CRM software. This position offers a competitive salary and work-from-home options.

Qualifikationen

• 2 to 3 years in a support or customer service role (B2B environment).
• Open to Korean Nationals based in the Philippines.

Aufgaben

• Serve as the primary point of contact for channel partners.
• Conduct audits to identify competency gaps.
• Monitor channel partner performance and provide feedback.
• Collaborate with internal teams.
• Support execution of channel marketing activities.
• Maintain records of partner interactions.

Kenntnisse

Proficiency in CRM software

Microsoft Office Suite

Problem-solving skills

Knowledge of cybersecurity trends

Attention to detail

Ausbildung

Bachelor's Degree in Business, Marketing, or related field

Undergraduate

Jobbeschreibung

A leading contact center in Taguig is seeking a Korean Client Relations Specialist to be the primary contact for channel partners. The role involves monitoring partner performance, collaborating with internal teams, and supporting marketing activities. Candidates should have 2-3 years of B2B customer service experience and proficiency in CRM software. This position offers a competitive salary and work-from-home options.