Remote Korean Client Relations Specialist

J-K Network Services; Taguig; Remote; PHP 1,218,672 - 1,459,728; Full time

Benefits offered by this job

Government Mandated Benefits

HMO

Sick leave and Vacation Leave

13th Month Pay

Other Exciting Allowances

Working visa support

Laptop and equipment provided

Job summary

A leading contact center in Taguig is seeking a Korean Client Relations Specialist to be the primary contact for channel partners. The role involves monitoring partner performance, collaborating with internal teams, and supporting marketing activities. Candidates should have 2-3 years of B2B customer service experience and proficiency in CRM software. This position offers a competitive salary and work-from-home options.

Qualifications

• 2 to 3 years in a support or customer service role (B2B environment).
• Open to Korean Nationals based in the Philippines.

Responsibilities

• Serve as the primary point of contact for channel partners.
• Conduct audits to identify competency gaps.
• Monitor channel partner performance and provide feedback.
• Collaborate with internal teams.
• Support execution of channel marketing activities.
• Maintain records of partner interactions.

Skills

Proficiency in CRM software

Microsoft Office Suite

Problem-solving skills

Knowledge of cybersecurity trends

Attention to detail

Education

Bachelor's Degree in Business, Marketing, or related field

Undergraduate

Job description

A leading contact center in Taguig is seeking a Korean Client Relations Specialist to be the primary contact for channel partners. The role involves monitoring partner performance, collaborating with internal teams, and supporting marketing activities. Candidates should have 2-3 years of B2B customer service experience and proficiency in CRM software. This position offers a competitive salary and work-from-home options.