Key Accounts Officer

Hammerjack Pty Ltd; Philippines; On-site; PHP 350,000 - 600,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Key Account Officer to manage assigned client accounts and drive business opportunities. You will establish strong client relationships, support evolving customer needs, and contribute to market presence and operational efficiency.

The role requires coordinating with cross-functional teams, sustaining client engagement through visits and proactive communication, and driving initiatives that ensure exceptional service and growth within the

Qualifications

• Bachelor's degree or equivalent in Marketing, Business Administration, Engineering or a related field.
• At least 3 years of experience in sales and customer relations.
• Foundational understanding of the Philippine electric power sector and its market dynamics.
• Customer-focused with strong relationship management capabilities.
• Demonstrates the ability to work effectively within cross-functional teams.
• Detail-oriented with strong organizational and analytical skills.

Responsibilities

• Manage a portfolio of client accounts, ensuring exceptional service and relationship management.
• Sustain client engagement through regular visits, proactive communication, and identifying opportunities.
• Drive lead generation and identify new B2B opportunities.
• Execute IEC campaigns and seminars to boost stakeholder awareness and engagement.
• Collaborate on marketing collaterals and press releases to enhance brand visibility.

Skills

Customer relationship management

Sales experience

Cross-functional collaboration

Analytical skills

Education

Bachelor's degree in Marketing, Business Administration, Engineering, or a related field

Job description

The Key Account Officer is responsible for managing assigned client accounts and generating business opportunities that contribute to the company's growth. This role involves establishing and maintaining strong client relationships, supporting evolving customer needs, and driving initiatives that enhance market presence and operational efficiency.

Key Responsibilities

1. Manage a portfolio of client accounts, ensuring exceptional customer service and relationship management
2. Sustain client engagement through regular visits, proactive communication, and identification of emerging needs and opportunities
3. Drive lead generation efforts and actively identify new B2B sales opportunities.
4. Execute information, education, and communication (IEC) campaigns and seminars to boost stakeholder awareness and engagement.
5. Collaborate on the creation and refinement of marketing collaterals and press releases to enhance brand visibility and corporate communication

Qualifications

• Bachelor's degree in Marketing, Business Administration, Engineering, or a related field
• At least 3 years of experience in sales and customer relations, preferably within the electric power industry
• Foundational understanding of the Philippine electric power sector and its market dynamics
• Customer-focused with strong relationship management capabilities
• Demonstrates a strong ability to work effectively within cross-functional teams
• Detail-oriented with strong organizational and analytical skills