Key Accounts Manager | FMCG | Laguna

PM Consulting; Metro Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

PM Consulting in Laguna is seeking a Key Accounts Manager to manage and grow relationships with key clients in the FMCG sector, driving revenue, retention, and long-term partnerships.

You will develop strategic account plans, ensure excellent service delivery, and identify opportunities to expand business within existing accounts, coordinating with sales, operations, logistics, and supply chain for seamless delivery.

Qualifications

• Bachelor's degree in Business, Marketing, or related field is required.
• Proven experience in key account management, sales, or client relationship management.
• Strong communication, negotiation, and stakeholder management skills.
• Analytical and data-driven mindset to identify growth opportunities.
• Ability to manage multiple accounts in a fast-paced environment with FMCG exposure.

Responsibilities

• Manage and nurture relationships with key accounts to ensure client satisfaction and long-term retention
• Develop and execute strategic account plans aligned with sales targets and business objectives
• Act as the primary point of contact for clients, handling inquiries, concerns, and escalations professionally
• Identify and drive opportunities for upselling, cross-selling, and account expansion
• Monitor account performance, sales results, and profitability, providing insights and recommendations
• Collaborate with internal teams such as sales, operations, logistics, and supply chain to ensure seamless service delivery
• Lead business reviews with clients and present performance updates, insights, and growth plans
• Negotiate contracts, pricing, and commercial agreements to maximize value for both the client and the business
• Ensure timely resolution of issues and maintain a high level of service quality
• Analyze market trends, customer behavior, and competitor activities to support account growth strategies

Skills

Account management

Sales

Client relationships

Negotiation

Stakeholder management

Analytical thinking

Data-driven mindset

Education

Bachelor's degree in Business, Marketing, or related field

Job description

About the job Key Accounts Manager | FMCG | Laguna

Key Accounts Manager

Location: Laguna
Work Setup: Onsite
Work Schedule: Monday to Friday, Day Shift

Job Description

The Key Accounts Manager is responsible for managing and expanding relationships with key clients to drive revenue growth, retention, and long-term partnerships. The role focuses on developing strategic account plans, ensuring excellent service delivery, and identifying opportunities to grow business within existing accounts. This position plays a critical role in aligning client needs with company capabilities while ensuring consistent achievement of sales and business targets.

Key Responsibilities

• Manage and nurture relationships with key accounts to ensure client satisfaction and long-term retention
• Develop and execute strategic account plans aligned with sales targets and business objectives
• Act as the primary point of contact for clients, handling inquiries, concerns, and escalations professionally
• Identify and drive opportunities for upselling, cross-selling, and account expansion
• Monitor account performance, sales results, and profitability, providing insights and recommendations
• Collaborate with internal teams such as sales, operations, logistics, and supply chain to ensure seamless service delivery
• Lead business reviews with clients and present performance updates, insights, and growth plans
• Negotiate contracts, pricing, and commercial agreements to maximize value for both the client and the business
• Ensure timely resolution of issues and maintain a high level of service quality
• Analyze market trends, customer behavior, and competitor activities to support account growth strategies

Qualifications

• Bachelor's degree in Business, Marketing, or related field
• Proven experience in key account management, sales, or client relationship management
• Strong experience handling strategic or high-value accounts
• Excellent communication, negotiation, and stakeholder management skills
• Strong analytical and problem-solving abilities with a data-driven mindset
• Ability to manage multiple accounts and priorities in a fast-paced environment
• Experience in FMCG, retail, manufacturing, or related industries is an advantage