Key Accounts Growth Manager, E‑Commerce

Grab; Pasig; On-site; PHP 700,000 - 1,200,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

Grab is seeking an Assistant Manager, Key Accounts Management to source and onboard merchants for GrabMall, manage the sales pipeline, and build strong relationships with key accounts in the e-commerce space. The role requires leadership, strategic thinking, and cross-functional collaboration to drive merchant growth and market insights.

The ideal candidate has 3+ years in sales/account management in e-commerce, excellent communication and negotiation skills, and strong organizational abilities.

Qualifications

• Bachelor's Degree in any field.
• 3+ years of sales and account management experience in the e-Commerce industry.
• Strong interpersonal, communication, and negotiation skills.
• Leadership, team player and self-motivated.
• Strong organizational and analytical skills.
• Ability to collaborate effectively within a multifunctional environment.

Responsibilities

• Source and onboard merchants to grow GrabMall partners.
• Identify and generate qualified leads and build a target accounts database.
• Manage sales pipeline from sourcing leads to onboarding merchants.
• Build and manage strong business relationships with accounts and stakeholders.
• Pitch products, services and negotiate contract terms.
• Collaborate with cross-functional teams to deliver merchant services.
• Resolve issues and act as liaison between customers and internal teams.
• Develop growth strategies to onboard more merchants within key accounts.
• Monitor funnel KPIs and provide regular management reports.
• Identify market trends and inform account planning and recommendations.

Skills

Sales & account management

Relationship building

Negotiation

Communication skills

Team leadership

Analytical skills

Education

Bachelor's Degree

Job description

Grab is seeking an Assistant Manager, Key Accounts Management to source and onboard merchants for GrabMall, manage the sales pipeline, and build strong relationships with key accounts in the e-commerce space. The role requires leadership, strategic thinking, and cross-functional collaboration to drive merchant growth and market insights.

The ideal candidate has 3+ years in sales/account management in e-commerce, excellent communication and negotiation skills, and strong organizational abilities.