Key Account Specialist - HORECA

Private Advertiser; Philippines; On-site; PHP 350,000 - 520,000; Full time

Job summary

Private Advertiser is seeking a results-driven sales professional in the Philippines with 2–4 years of experience in the HORECA/F&B sector. You will manage key accounts, drive growth, and conduct regular client visits to develop long-term partnerships, while meeting monthly and annual targets.

The role requires strong negotiation and presentation skills, proficiency in MS Office and CRM tools, and a willingness to travel to client sites to broaden market reach.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 2–4 years experience in sales, account management, or business development.
• Experience with hotels, restaurants, cafés, caterers or food-service accounts preferred.
• Proven track record of meeting sales targets and building relationships.
• Strong negotiation, communication, presentation and interpersonal skills.
• Understanding of HORECA market trends and customer needs.
• Proficient with MS Office and sales/CRM reporting tools.
• Willingness to conduct regular client visits and fieldwork.

Responsibilities

• Manage and develop relationships with HORECA key accounts to maximise sales and retention.
• Identify and pursue new business with hotels, restaurants, cafés, caterers, and other food-service businesses.
• Hit monthly, quarterly and annual sales targets.
• Develop account plans and sales strategies based on customer needs.
• Conduct regular client visits, product presentations and business reviews.
• Prepare quotations, proposals, and sales agreements.
• Negotiate pricing, promotions, terms, and contracts within guidelines.
• Monitor orders, deliveries, inventory, and payments.
• Gather customer feedback and recommend products or solutions.
• Monitor competitors and market trends in HORECA.

Skills

Negotiation

Communication

Presentation

Interpersonal skills

Organizational skills

Fieldwork

Microsoft Office

CRM reporting

Education

Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or related field

Tools

CRM reporting tools

Microsoft Office

Job description

Qualification

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field.

• 2–4 years of experience in sales, account management, business development, or customer relationship management, preferably within the HORECA/F&B industry.

• Experience handling key accounts such as hotels, restaurants, cafés, catering companies, and food-service establishments.

• Proven track record of achieving sales targets and developing long-term customer relationships.

• Strong negotiation, communication, presentation, and interpersonal skills.

• Good understanding of HORECA market trends, customer needs, and competitive products.

• Proficient in Microsoft Office and sales/CRM reporting tools.

• Willingness to conduct regular client visits and fieldwork.

• Strong organizational skills and ability to manage multiple accounts and priorities.

Job Responsibilities

• Manage and develop relationships with assigned HORECA key accounts to maximize sales and customer retention.

• Identify and pursue new business opportunities with hotels, restaurants, cafés, caterers, and other food-service establishments.

• Achieve monthly, quarterly, and annual sales targets.

• Develop account plans and sales strategies based on customer needs and business objectives.

• Conduct regular customer visits, product presentations, and business reviews.

• Prepare quotations, proposals, sales agreements, and other commercial documents.

• Negotiate pricing, promotions, payment terms, and contracts within company guidelines.

• Monitor customer orders, deliveries, inventory requirements, and payment status.

• Gather customer feedback and recommend appropriate products or solutions.

• Monitor competitors, market conditions, pricing, and emerging HORECA trends.

• Maintain accurate customer records, sales forecasts, and account reports.

• Resolve customer concerns and ensure timely follow-up on issues.

• Develop long-term partnerships with key customers to increase customer loyalty and business growth.