Key Account Specialist

MEGASMARTONE INC.; Manila; On-site; PHP 390,600 - 613,800; Full time

Job summary

A leading electronic service provider in Metro Manila is seeking a Sales Manager to build strong client relationships and drive sales growth. The ideal candidate has a Bachelor's degree and 3-5 years of relevant experience in sales or customer service, particularly in fintech. Responsibilities include onboarding merchant partners and monitoring sales performance to enhance business strategies.

Qualifications

• 3-5 years of experience in sales or customer service role.
• Experienced in the industry of electronic service providers.
• Familiarity with fintech platforms and transaction workflows.

Responsibilities

• Acquire and maintain strong relationships with key clients.
• Monitor sales performance and contribute to business growth strategies.
• Onboard and support merchant partners for services.

Skills

Sales experience

Customer service

Relationship management

Conflict resolution

Education

Bachelor’s degree in Business Administration or related field

Tools

e-wallets

POS systems

Job description

• Bachelor’s degree in Business Administration, Sales, Marketing or any related field
• Have at least 3-5 years of experience in sales or customer service role
• Experienced in the Industry of any electronic service provider
• Familiarity with digital payment solutions (e.g., e-wallets, billers, POS systems)
• Understanding of fintech platforms and transaction workflows
• Acquire and maintain strong, strategic relationships with key clients and decision-makers
• Gain deep insight into client goals to deliver tailored solutions
• Resolve client issues and manage conflicts professionally
• Collaborated closely with internal teams in technical support, product development, and customer service to resolve issues and maintain system uptime.
• Track key metrics to spot growth opportunities and boost revenue through upselling/cross-selling
• Establishing and maintaining relationships with offline and online merchant partners
• Monitor sales performance and contribute to business growth strategies
• Supported back-office operations and communication across departments to deliver seamless service
• On boarded and supported merchant partners for services like bill payment, mobile load, ticketing, and e-wallet top-ups