Key Account Manager

Miconly Consulting Services; Biñan; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Miconly Consulting Services in Biñan, Laguna, is seeking an experienced Key Account Manager to grow sales with major customers in the food and restaurant equipment sector. You will lead strategic account plans, manage the KA team, and drive cross-functional collaboration to deliver growth.

The role requires at least five years in key account management and sales leadership, strong negotiation skills, and the ability to travel 60–80% as needed.

Qualifications

• Strong business acumen with at least 5 years of key account and sales leadership experience.
• Proven track record with high close ratio in the food and restaurant industry.
• Experience in strategic planning and plan execution; project management and change management.
• Strong sales and negotiation skills; market awareness and ability to explore markets independently.
• Strong leadership; coaching; cross-functional influence/management experience.
• Analytical, problem-solving, and stakeholder management skills.

Responsibilities

• Grow sales by understanding key customer needs and implementing sales and marketing strategies.
• Manage multiple key accounts, build relationships with stakeholders, and resolve issues.
• Develop and maintain key accounts' sales forecast and budgets.
• Monitor competitive activity and report to leadership.
• Provide market feedback and develop business plans to capture new markets.
• Represent the company at key accounts meetings and events.
• Develop and maintain relationships with customers, sister companies, distributors, and partners.

Skills

Key Account Mgmt

Sales Leadership

Negotiation

Strategic Planning

Business Acumen

Market Awareness

Team Coaching

Stakeholder Management

Communication Skills

Travel Ready

Job description

1.Grow company's sales within the identified key accounts by acquiring a thorough understanding of key customer needs and requirements; developing and implementing sales and marketing strategies; and creating/identifying opportunities to significantly increase company product sales.

2.Actively manage multiple projects and/or key accounts:

• Manage multiple Key Accounts;
• Build and nurture relationships with different key account stakeholders;
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust;
• Develop and implement strategic account plans and maintain a pipeline associated with the plan;
• Define new product/project opportunities to meet customer requirements and deliver significant growth to company;
• Develop business cases and manage the execution of new product/project plans by defining tasks and priorities, developing schedules, timelines, budgets, working with department managers to determine resource selection/allocation and ultimately delivering product/projects on time and on target;

3.Develop and maintain key accounts’ sales forecast and expense budget.

4.Monitor competitive activity and report to the leadership team and team members.

5.Provide market feedback to the leadership team (Sales & Marketing Director, General Manager, and/or President) regarding potential new markets, competitive offerings, prospect needs and generate business plans to attack.

6.Manage and develop KA team:

• Recruit, train, supervise, and evaluate team;
• Work with the team to establish clear and concise OKRs and development targets for individuals and the group to meet the company’s goal and objectives.

7.Represent the company at various key accounts business meetings/events.

8.Develop and maintain strong relationships with customers, sister companies, distributors, business leaders, partners, and dealers.

Requirement:

• Strong business acumen; with at least 5 years’ experience in key account management, sales management and leadership; have a strong knowledge of food and restaurant industry; commercial kitchen equipment and related resources.
• Consistently strong sales record with a high close ratio is a must.
• Experience in strategic planning and plan execution; project management and change management
• Strong sales and negotiation skills; have a keen market awareness and an ability to independently explore the market.
• Strong leadership skills – able to coach team members; good work ethic; strong team management ability; adaptable, entrepreneurial, open-minded, strong learning agility, with cross-functional influence/management experience.
• Strong analytical, problem-solving skills; Competent in stakeholder management and with strong interpersonal and communication skills (listening, presentation, negotiation, written and spoken communication).
• With foresight – ability to assess/Forsee future market opportunities and lead new product development.
• Able to work flexible hours and travel frequently (60 to 80% travel / as required).