Key Account Growth Specialist

MSCS Primegoods Inc.; Mandaluyong; On-site; PHP 500,000 - 900,000; Full time

Job summary

MSCS Primegoods Inc. in the Philippines is seeking a Key Account Specialist responsible for managing, retaining, and growing assigned key accounts through strategic relationship management, field engagement, and revenue expansion initiatives.

This role blends account growth with field execution: four days a week of key account visits, business reviews, issue resolution, plus up to one admin day for reporting, planning, and coordination.

Responsibilities

• Manage a portfolio of assigned key accounts with full ownership of performance and relationship health.
• Serve as the primary business contact for key clients and ensure high customer satisfaction and long-term retention.
• Conduct regular business reviews with clients to assess performance and identify needs.
• Drive revenue growth per assigned account through structured account planning and opportunities for upselling, cross-selling, product expansion, and increased order frequency.
• Develop and maintain Account Development Plans for key clients and ensure accounts contribute to monthly and quarterly sales targets.
• Perform regular field visits to key accounts, maintain priority account presence, address on-site concerns, and gather market feedback.
• Meet or exceed assigned monthly and quarterly account revenue targets and monitor performance with corrective actions as needed.
• Oversee order management from receipt to delivery, coordinating with Sales Admin, Logistics, and Finance, and monitor payment terms.
• Submit DSARs/field updates and provide weekly/monthly performance reports, including opportunities, issues, and action plans.
• Monitor competitor activity and customer behavior changes to inform pricing and strategy, and ensure compliance with the approved itinerary.

Job description

MSCS Primegoods Inc. in the Philippines is seeking a Key Account Specialist responsible for managing, retaining, and growing assigned key accounts through strategic relationship management, field engagement, and revenue expansion initiatives.

This role blends account growth with field execution: four days a week of key account visits, business reviews, issue resolution, plus up to one admin day for reporting, planning, and coordination.