Entry-Level Tech Support Specialist (Makati) | Fresh Grads

Metacom Careers; Makati; On-site; PHP 457,000 - 547,000; Full time

Benefits offered by this job

Paid training

Fresh graduates welcome

Career growth opportunities

Supportive working environment

No recruitment fees

Job summary

Metacom Careers in Makati is hiring a Junior Technical Support Specialist. Fresh grads are welcome to apply and no prior BPO experience is required.

You will assist customers with technical concerns and provide basic troubleshooting, helping resolve service issues while working onsite in Makati on shifting schedules. The role offers paid training, a competitive salary of up to ₱45,000 per month, and career growth within a supportive environment.

Qualifications

• High school graduate, senior high school graduate, or college graduate.
• Fresh graduates are welcome to apply.
• With or without BPO experience.
• Good communication and interpersonal skills.
• Basic computer knowledge and troubleshooting skills.
• Strong problem-solving abilities.
• Customer-oriented with attention to detail.
• Willing to work onsite in Makati.
• Willing to work on shifting schedules.

Responsibilities

• Assist customers with technical inquiries and concerns.
• Provide basic troubleshooting and step-by-step technical guidance.
• Help resolve technical issues involving products, systems, or services.
• Guide customers through technical processes and procedures.
• Document reported issues and ensure proper handling of support requests.
• Deliver professional and efficient customer service.

Education

High school / college graduate

Tools

Basic computer skills

Job description

Metacom Careers in Makati is hiring a Junior Technical Support Specialist. Fresh grads are welcome to apply and no prior BPO experience is required.

You will assist customers with technical concerns and provide basic troubleshooting, helping resolve service issues while working onsite in Makati on shifting schedules. The role offers paid training, a competitive salary of up to ₱45,000 per month, and career growth within a supportive environment.