Junior Qualtrics Solutions Consultant

Concentrix Philippines; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

Concentrix Philippines is seeking a Functional Consultant to bridge business requirements with technical execution using the Qualtrics XM Platform. As a Junior Consultant, you will collaborate with senior architects to design, build, and deploy research projects across industries.

You will configure surveys, gather requirements, design real-time dashboards, and support integrations with Salesforce, Dynamics, or Slack.

Qualifications

• Education: Bachelor's degree in Business, Data Analytics, Psychology, IT, or a related field.
• Technical Aptitude: Familiarity with SaaS platforms; a tinkerer mindset with interest in low-code/no-code solutions.
• Analytical Skills: Basic understanding of research methodology and data analysis (e.g., NPS, CSAT, or T-Tests).
• Communication: Ability to explain technical concepts to non-technical stakeholders clearly and with empathy.
• Web Basics: Foundational knowledge of HTML/CSS and JavaScript is a massive plus (for survey styling and custom functionality).

Responsibilities

• Platform Configuration: Build complex surveys using advanced logic and manage distribution across channels.
• Requirement Gathering: Assist in workshops to translate client needs into functional specs.
• Data Management & Reporting: Design real-time CX/EX dashboards and vocalize reports for stakeholders.
• Platform Integration: Help integrate Qualtrics with third-party systems using APIs and workflows.
• Quality Assurance: Conduct UAT to ensure survey flows and data triggers work before go-live.
• Client Support: Provide troubleshooting and how-to guidance to end-users.

Skills

SaaS familiarity

Low-code/no-code

Analytical skills

Communication

Web basics (HTML/CSS/JS)

Education

Bachelor's degree in Business/Data Analytics/Psychology/IT

Tools

Qualtrics XM Platform

Job description

Concentrix Philippines is seeking a Functional Consultant to bridge business requirements with technical execution using the Qualtrics XM Platform. As a Junior Consultant, you will collaborate with senior architects to design, build, and deploy research projects across industries.

You will configure surveys, gather requirements, design real-time dashboards, and support integrations with Salesforce, Dynamics, or Slack.