Junior Qualtrics XM Consultant — Build Insightful CX/EX

Concentrix Catalyst; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading tech consulting firm is seeking a Junior Qualtrics Functional Consultant to architect Experience Management solutions. In this role, you'll configure complex surveys, gather requirements, and design real-time data dashboards. The ideal candidate will have a relevant bachelor's degree and familiarity with SaaS platforms. This is an excellent opportunity for problem solvers eager to learn and contribute to various industries while gaining exposure in a rapidly growing tech sector.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Experience with SaaS platforms, especially low-code/no-code solutions.
• Understanding of research methodology and data analysis.

Responsibilities

• Configure the Qualtrics platform and manage survey distribution.
• Gather requirements by assisting in workshops.
• Design real-time CX/EX dashboards and Vocalize reports.
• Support integration of Qualtrics with third-party systems.
• Conduct UAT for survey flows and data triggers.
• Provide troubleshooting support to end-users.

Skills

SaaS platforms familiarity

Problem solving

Detail-oriented

Communication

Education

Bachelor's degree in Business, Data Analytics, Psychology, IT or a related field

Job description

A leading tech consulting firm is seeking a Junior Qualtrics Functional Consultant to architect Experience Management solutions. In this role, you'll configure complex surveys, gather requirements, and design real-time data dashboards. The ideal candidate will have a relevant bachelor's degree and familiarity with SaaS platforms. This is an excellent opportunity for problem solvers eager to learn and contribute to various industries while gaining exposure in a rapidly growing tech sector.