Junior IT Specialist

RVD Food Inc.; Parañaque; Sur place; PHP 1 175 088 - 1 762 632; Plein temps

Résumé du poste

A food company in Parañaque is seeking a Jr. IT Specialist. Responsibilities include providing technical support for hardware and software, assisting in ERP system management, and collaborating with senior IT staff. Ideal candidates will have a degree in Information Technology or a related field and 2-5 years of IT support experience. This position offers opportunities for growth and is on-site.

Qualifications

• 2-5 years of relevant IT support experience.
• 1-3 years experience in ERP System Management.
• Understanding of Windows and/or macOS operating systems.

Responsabilités

• Provide first-line technical support for hardware, software, and network issues.
• Install, configure, and maintain IT equipment.
• Monitor and respond to help desk tickets timely.

Connaissances

Problem-solving

Communication

Customer service

Time management

Formation

Diploma or Bachelor’s degree in Information Technology or related field

Outils

Microsoft Office 365

ERP Systems

Description du poste

Overview

We are Hiring! Join RVD FOOD INC. today and grow your career with us!

Job Opening: Jr. IT Specialist

Company:RVD Food Inc.

Location:3rd Floor, Sawali Building, Parqal Mall, Aseana Macapagal Drive, Parañaque City

Employment Type:Full-Time

Department:IT

Responsibilities

• Provide first-line technical support to end users for hardware, software, and network issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Assist with system upgrades, patches, and updates.
• Monitor and respond to help desk tickets in a timely and professional manner.
• Support user account management (creation, modification, and deactivation).
• Help maintain inventory of IT hardware and software assets.
• Assist in setting up workstations and onboarding new employees.
• Collaborate with senior IT staff on projects and escalated issues.
• Maintain IT documentation and user guides.
• Ensure compliance with company IT policies and security procedures.

Qualifications & Experience

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• 2-5 years of relevant IT support experience
• With 1- 3 years experience in ERP System Management
• Serve as the primary point of contact for ERP system user issues and inquiries.
• Troubleshoot ERP module errors, user access problems, and workflow issues.
• Understanding of Windows and/or macOS operating systems.
• Familiarity with Microsoft Office 365 and common business applications.
• Knowledge of networking concepts (LAN, Wi-Fi, VPN, IP addressing).

Skills and Competencies

• Strong problem-solving and troubleshooting skills.
• Good communication and customer service abilities.
• Eagerness to learn and grow in a fast-paced IT environment.
• Ability to work independently and as part of a team.
• Organized and detail-oriented with good time management.