Junior Active Directory Engineer

WeSupport, Inc.; Muntinlupa; On-site; PHP 240,000 - 480,000; Full time

Job summary

WeSupport, Inc. in Metro Manila is seeking an IT Infrastructure Administrator to provide day-to-day support for Active Directory and Windows Server environments.

You will work with senior engineers to administer user accounts, groups, and OUs, perform routine provisioning, and troubleshoot basic AD/DNS issues. Basic knowledge of Group Policy and PowerShell will be used to improve processes and documentation.

Qualifications

• Bachelor's degree in IT/CS/CE or related field.
• 0-2 years of experience in IT Infra, Systems Admin, Service Desk, or similar role.
• Hands-on experience with Active Directory Domain Controller (must-have).
• Hands-on experience with DNS (must-have).
• Knowledge of FSMO roles (must-have).
• Basic AD administration: user/group/OU management and permissions.
• Basic Windows Server administration and core services (AD, DNS, DHCP).
• Basic knowledge of Group Policy (GPO).
• Basic troubleshooting, logging review, and escalation skills.
• Good communication, documentation, analytical, and problem-solving skills.

Responsibilities

• Assist with administration of user accounts, groups, objects, and OUs.
• Perform routine provisioning, modification, access updates, and deactivation per procedures.
• Assist with Group Policy implementation and basic troubleshooting under guidance.
• Monitor AD and Windows Server health indicators and escalate as needed.
• Troubleshoot basic access, authentication, and policy-related issues; contribute to incident resolution.
• Support basic Windows Server administration and AD services.
• Assist with Entra ID/Azure AD hybrid identity administration and synchronization.
• Use PowerShell for admin tasks, reporting, monitoring, and process improvement.
• Maintain accurate technical documentation and knowledge articles.
• Collaborate with senior engineers and IT teams to resolve issues.

Skills

Active Directory

DNS

FSMO

Group Policy

PowerShell

Troubleshooting

Communication

Documentation

Analytical thinking

Problem solving

Education

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field

Tools

Windows Server

PowerShell

Microsoft Entra ID / Azure AD

Job description

WeSupport, Inc. in Metro Manila is seeking an IT Infrastructure Administrator to provide day-to-day support for Active Directory and Windows Server environments.

You will work with senior engineers to administer user accounts, groups, and OUs, perform routine provisioning, and troubleshoot basic AD/DNS issues. Basic knowledge of Group Policy and PowerShell will be used to improve processes and documentation.