Jr. Active Directory

WeSupport Incorporated; Muntinlupa; On-site; PHP 180,000 - 320,000; Full time

Job summary

WeSupport Incorporated in Metro Manila is seeking an IT Infrastructure Associate to support day-to-day Active Directory and Windows Server administration, including user and group management and OU maintenance.

You will assist with Entra ID/Azure AD and hybrid identity synchronization, perform routine provisioning and deactivation, and help implement Group Policy under guidance from senior staff. You will also document procedures and use PowerShell for basic automation.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• 0–2 years of experience in IT Infrastructure, Systems Administration, Service Desk, Technical Support, or a related IT role.
• Basic knowledge of Microsoft Active Directory administration, including user, group, and computer account management, Organizational Units (OUs), and permissions and access management.
• Basic understanding of Windows Server administration and core services such as Active Directory, DNS, and DHCP.
• Basic knowledge of Group Policy (GPO) and policy application.
• Basic troubleshooting skills, including reviewing logs, identifying common issues, following troubleshooting procedures, and escalating complex issues.
• Basic exposure to PowerShell for administrative tasks, reporting, or simple automation.
• Basic awareness of Microsoft Entra ID (Azure AD) and hybrid identity concepts.
• Good communication, documentation, analytical, and problem-solving skills.
• Strong willingness to learn and develop a career in IT Infrastructure, Identity, or Systems Administration.

Responsibilities

• Assist with the administration of user accounts, groups, computer objects, and Organizational Units (OUs).
• Perform routine account provisioning, modification, access updates, and account deactivation in accordance with established procedures.
• Assist with Group Policy implementation, validation, and basic troubleshooting under the guidance of senior administrators.
• Monitor Active Directory and Windows Server health indicators and respond to alerts.
• Troubleshoot basic access, authentication, account, and policy-related issues and contribute to incident and service request resolution.
• Support basic Windows Server administration and related Active Directory services.
• Assist with Microsoft Entra ID / Azure AD and hybrid identity administration and synchronization activities.
• Use basic PowerShell commands/scripts for administrative tasks, reporting, monitoring, and process improvement.
• Maintain accurate technical documentation, procedures, operational reports, and knowledge articles.
• Work closely with senior engineers and other IT teams to resolve issues and support enterprise infrastructure operations.

Skills

Active Directory administration

User and group management

OU management

PowerShell scripting

Windows Server administration

Troubleshooting

Documentation

Communication

Education

Bachelor's degree in IT/CS/Engineering

Tools

PowerShell

Job description

About the role

Provide day-to-day operational support for Microsoft Active Directory and Windows Server environments. This role involves assisting with the administration of user accounts, groups, computer objects, and Organizational Units (OUs), performing routine account provisioning, modification, access updates, and account deactivation in accordance with established procedures.

Key responsibilities

• Assist with the administration of user accounts, groups, computer objects, and Organizational Units (OUs)
• Perform routine account provisioning, modification, access updates, and account deactivation in accordance with established procedures
• Assist with Group Policy implementation, validation, and basic troubleshooting under the guidance of senior administrators
• Monitor Active Directory and Windows Server health indicators and ...
• Troubleshoot basic access, authentication, account, and policy-related issues and contribute to incident and service request resolution
• Support basic Windows Server administration and related Active Directory services
• Assist with Microsoft Entra ID / Azure AD and hybrid identity administration and synchronization activities
• Use basic PowerShell commands/scripts for administrative tasks, reporting, monitoring, and process improvement
• Maintain accurate technical documentation, procedures, operational reports, and knowledge articles
• Work closely with senior engineers and other IT teams to resolve issues and support enterprise infrastructure operations

About you

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field
• 0–2 years of experience in IT Infrastructure, Systems Administration, Service Desk, Technical Support, or a related IT role
• Basic knowledge of Microsoft Active Directory administration, including user, group, and computer account management, Organizational Units (OUs), and permissions and access management
• Basic understanding of Windows Server administration and core services such as Active Directory, DNS, and DHCP
• Basic knowledge of Group Policy (GPO) and policy application
• Basic troubleshooting skills, including reviewing logs, identifying common issues, following troubleshooting procedures, and escalating complex issues
• Basic exposure to PowerShell for administrative tasks, reporting, or simple automation
• Basic awareness of Microsoft Entra ID (Azure AD) and hybrid identity concepts
• Good communication, documentation, analytical, and problem-solving skills
• Strong willingness to learn and develop a career in IT Infrastructure, Identity, or Systems Administration