Jr. Customer Support Officer (Head Office)

Maxima Machineries Inc.; Quezon City; On-site; PHP 240,000 - 420,000; Full time

Job summary

Maxima Machineries Inc. is seeking a Junior Customer Support Officer to help manage customer accounts, support sales initiatives, and build lasting business relationships. You will develop your skills in customer management and product knowledge while contributing to revenue growth.

Ideal candidates are strong communicators with a customer-focused attitude and the eagerness to grow their career in a dynamic team environment.

Qualifications

• Bachelor's degree in Business Management, Marketing Management, Engineering, or any related field.
• Willing to be trained in customer management relationship and product knowledge.
• Proficient in MS Office.
• Strong communication and interpersonal skills in English (written and oral).
• Pleasant personality with charm, conviction, character.

Responsibilities

• Achieve assigned sales targets and contribute to revenue growth.
• Maintain healthy customer accounts and optimize credit utilization through timely collections and reconciliation of customer statements.
• Implement corporate marketing promotions and initiatives to support sales objectives.
• Establish, develop, and maintain positive business and customer relationships.
• Optimize sales coverage to ensure every customer receives timely attention.

Skills

Strong communication and interpersonal

Education

Bachelor's degree in Business Management, Marketing Management, Engineering, or related field

Tools

MS Office

Job description

Be part of a team that values customer relationships, sales growth, and service excellence. As a Jr. Customer Support Officer, you’ll help manage customer accounts, support sales initiatives, and build lasting business relationships while developing your skills in customer management and product knowledge.

If you’re a strong communicator, customer-focused, and eager to grow your career, we’d love to hear from you!

Duties and Responsibilities:

• 1. Achieve assigned sales targets and contribute to overall revenue growth.
• 2. Maintain healthy customer accounts and optimized credit utilization through timely collections and regular reconciliation of customer statements.
• 3. Implement corporate marketing promotion programs and other relative initiatives to support sales objectives.
• 4. Establish, develop, and maintain positive business and customer relationships.
• 5. Optimize sales coverage to ensure every customer receives timely attention.

Qualifications:

• 1. Bachelor's degree in Business Management, Marketing Management, Engineering, or any related field (Tourism, Hospitality, HRM, Entrepreneurship, etc.)
• 2. Willing to be trained (customer management relationship and product knowledge).
• 3. Proficient in MS Office.
• 4. Strong communication and interpersonal skills (ability to communicate in English both written and oral).
• 5. Must possess strong and pleasant personality (ex. charm, conviction, character).