Customer Relations Officer

Toyota Bacoor Cavite, Inc.; Bacoor; On-site; PHP 279,000 - 357,000; Full time

Job summary

Toyota Bacoor Cavite, Inc. is seeking a Customer Relations Officer to deliver excellent service by assisting clients with inquiries, concerns, and requests in a courteous and professional manner.

You will be the front liner of the company, helping ensure customer satisfaction and loyalty through timely communication and issue resolution. The role requires a Bachelor’s degree in Marketing or Tourism (preferred), strong communication and interpersonal skills, and a customer-focused attitude.

Qualifications

• Bachelor’s degree in Marketing or Tourism preferred but not required.
• Strong communication and interpersonal skills are essential.
• Excellent communication and interpersonal skills.
• Pleasant personality and professional appearance are important.
• Can start ASAP.

Responsibilities

• Deliver excellent customer service by assisting clients with inquiries, concerns, and requests in a courteous and professional manner.
• Serve as the frontliner of the company, ensuring customer satisfaction and loyalty.
• Provide timely communication, resolve issues, and coordinate with other departments when needed.

Skills

Communication skills

Interpersonal skills

Customer-focused

Professional appearance

Education

Bachelor’s degree in Marketing or Tourism

Job description

Job Description:

The Customer’s Relations Officer is responsible for delivering excellent customer service by assisting client with inquiries, concerns, and requests in a courteous and professional manner. This role serves as the frontliner of the company, helping to ensure customer satisfaction and loyalty by providing timely and effective communication, resolving issues, and coordinating with other departments when needed.

Requirements/Qualifications:

• Bachelor’s Degree in Marketing or Tourism. (Preferred but not limited to)
• Experience in customer service, front desk, or client-facing roles is an advantage.
• Pleasant personality and professional appearance.
• Excellent communication and interpersonal skills.
• Customer-focused with a positive and service-oriented attitude.Can start ASAP.

Schedule:

• 8-hour day shift
• Monday to Saturday