Join our Customer Support Associate | Healthcare | Batangas Site

ResultsCX; Tangob; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance incentives

Paid training

Career growth

Health benefits

Inclusive culture

Job summary

ResultsCX in the Philippines is seeking a Customer Care Associate - Healthcare to deliver outstanding service within a fast-paced, team-focused environment. You will respond to customer questions, resolve inquiries, and document interactions while maintaining a positive, patient-centered approach.

Fresh graduates are welcome; training is provided with growth opportunities and internal promotion within a supportive culture.

Qualifications

• Excellent communication in English (verbal and written).
• High school diploma or equivalent.
• Problem-solving mindset.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Answer customer concerns and questions
• Resolve customer inquiries, complaints, and issues efficiently
• Support customers through simple account-related inquiries
• Maintain detailed records of customer interactions using our systems
• Collaborate with team members to meet performance goals and service standards

Skills

English communication

Problem-solving

Team player

Fresh graduate welcome

Education

High school diploma

Job description

Job Title: Customer Care Associate - Healthcare
Location: Lipa City, Batangas
Employment Type: Full-Time

Looking for a career where helping people is part of your everyday work? As part of our Customer Care team, you'll receive support, guidance, and training to help you succeed while delivering exceptional customer experiences.

Whether you're a fresh graduate or looking to take the next step in your career, we'll provide the training, coaching, and support you need to succeed.

What You’ll Do:

• Answer customer concerns and questions

• Resolve customer inquiries, complaints, and issues efficiently

• Support customers through simple account-related inquiries

• Maintain detailed records of customer interactions using our systems

• Collaborate with team members to meet performance goals and service standards

What We’re Looking For:

• With or Without BPO Experience are welcome to apply

• Excellent communication skills in English (verbal and written)

• Problem-solving mindset

• Ability to work in a fast-paced, team-oriented environment

• High school diploma or equivalent

What We Offer:

• Performance Based Incentives

• Paid training and continuous learning opportunities

• Career growth and promotion from within

• Health and wellness benefits

• A supportive and inclusive work culture