Healthcare Customer Care Associate | Growth & Benefits

ResultsCX; Tangob; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid training

Career growth

Health benefits

Inclusive culture

Job summary

ResultsCX in the Philippines is hiring a Customer Care Associate - Healthcare in Lipa City, Batangas. This role focuses on providing accurate information, resolving inquiries, and creating positive customer experiences.

You will answer questions, maintain records of interactions, and help customers with account-related needs. Fresh graduates are welcome; training, coaching, and support are provided to help you grow.

Qualifications

• Excellent communication skills in English (verbal and written).
• No prior BPO experience required.
• Ability to work in a fast-paced, team-oriented environment.
• Fresh graduates welcome.

Responsibilities

• Answer customer concerns and questions
• Resolve customer inquiries, complaints, and issues efficiently
• Support customers through simple account-related inquiries
• Maintain detailed records of customer interactions using our systems
• Collaborate with team members to meet performance goals and service standards

Skills

Communication

Problem solving

Teamwork

English proficiency

Education

High school diploma

Job description

ResultsCX in the Philippines is hiring a Customer Care Associate - Healthcare in Lipa City, Batangas. This role focuses on providing accurate information, resolving inquiries, and creating positive customer experiences.

You will answer questions, maintain records of interactions, and help customers with account-related needs. Fresh graduates are welcome; training, coaching, and support are provided to help you grow.