Customer Support Associate | Healthcare | Pasig Site

ResultsCX; Pasig; On-site; PHP 201,000 - 290,000; Part time

Benefits offered by this job

Complexity Pay

Performance Based Incentives

Structured training and continuous学习

Job summary

ResultsCX in Pasig City, Philippines, is recruiting a Customer Support Associate for seasonal healthcare support. The role offers structured training, supportive teammates, and room to grow.

As part of the team, you will assist customers with inquiries, resolve issues, and maintain detailed records. Strong English communication and teamwork are essential in this fast-paced environment.

Qualifications

• Excellent English communication (verbal and written).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• High school diploma or equivalent.

Responsibilities

• Assist customers with inquiries and account-related concerns.
• Resolve customer inquiries, complaints, and issues efficiently.
• Provide clear and accurate information.
• Maintain detailed records of customer interactions using our systems.
• Collaborate with team members to meet performance goals and service standards.

Skills

English communication

Problem solving

Attention to detail

Teamwork

Education

High school diploma or equivalent

Job description

Job Title: Customer Support Associate | Healthcare | Seasonal
Location: Pasig City
Employment Type: Project-Based

Looking for an opportunity to kickstart your career? We're looking for individuals who are eager to develop their communication skills, help customers, and build a long-term career.

Whether you're a fresh graduate, a career starter, or someone looking for a new opportunity, this role offers structured training, supportive teammates, and room to grow.

What You’ll Do:

• Assist customers with inquiries and account-related concerns
• Resolve customer inquiries, complaints, and issues efficiently
• Provide clear and accurate information
• Maintain detailed records of customer interactions using our systems
• Collaborate with team members to meet performance goals and service standards

What We’re Looking For:

• With or Without BPO Experience (Preferably at least 6 months of ANY Customer Service Experience)
• Excellent communication skills in English (verbal and written)
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced, team-oriented environment
• High school diploma or equivalent

What We Offer:

• Complexity Pay
• Performance Based Incentives
• Structured training and continuous learning
• Career growth and promotion from within
• Health and wellness benefits
• A supportive and inclusive work culture