Healthcare Customer Care Associate – Lipa, Batangas

ResultsCX; Tangob; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance incentives

Paid training

Career growth

Health benefits

Inclusive culture

Job summary

ResultsCX in the Philippines is seeking a Customer Care Associate - Healthcare to deliver outstanding service within a fast-paced, team-focused environment. You will respond to customer questions, resolve inquiries, and document interactions while maintaining a positive, patient-centered approach.

Fresh graduates are welcome; training is provided with growth opportunities and internal promotion within a supportive culture.

Qualifications

• Excellent communication in English (verbal and written).
• High school diploma or equivalent.
• Problem-solving mindset.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Answer customer concerns and questions
• Resolve customer inquiries, complaints, and issues efficiently
• Support customers through simple account-related inquiries
• Maintain detailed records of customer interactions using our systems
• Collaborate with team members to meet performance goals and service standards

Skills

English communication

Problem-solving

Team player

Fresh graduate welcome

Education

High school diploma

Job description

ResultsCX in the Philippines is seeking a Customer Care Associate - Healthcare to deliver outstanding service within a fast-paced, team-focused environment. You will respond to customer questions, resolve inquiries, and document interactions while maintaining a positive, patient-centered approach.

Fresh graduates are welcome; training is provided with growth opportunities and internal promotion within a supportive culture.