Join our Customer Support Team | Healthcare | Pasig Site

ResultsCX; Pasig; On-site; PHP 201,000 - 312,000; Part time

Benefits offered by this job

Incentives and performance rewards

Paid training and continuous learning

Career growth and promotion fromwithin

Health and wellness benefits

Supportive and inclusive work culture

Job summary

ResultsCX is seeking a Customer Support Associate for healthcare, seasonal project-based work in Pasig City. You will help members understand their prescription drug benefits and provide guidance.

The role emphasizes clear communication, proactive problem solving, and delivering friendly, high-quality service in a fast-paced team setting. Paid training and career growth are offered.

Qualifications

• Excellent communication skills in English (verbal and written).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Engage with customers professionally across every interaction.
• Resolve inquiries efficiently while providing personalized support.
• Communicate product and service information with accuracy and confidence.
• Identify opportunities to recommend value-driven solutions.
• Strengthen customer loyalty through trust and relationship building.
• Consistently deliver a high standard of customer care.
• Collaborate with team members to meet performance goals and service standards.

Skills

Communication in English

Problem solving

Attention to detail

Teamwork

Education

High school diploma or equivalent

Job description

Job Title: Customer Support Associate | Healthcare | Seasonal
Location: Pasig City
Employment Type: Project-based

Looking for a meaningful first step into the BPO industry? You don't need years of experience to make an impact. What matters is your willingness to learn, communicate clearly, and help others.

We are looking for individuals who will help healthcare members understand their prescription drug benefits, answer questions, and provide guidance that helps them make informed decisions.

What You’ll Do:

• Engage with customers professionally across every interaction

• Resolve inquiries efficiently while providing personalized support

• Communicate product and service information with accuracy and confidence

• Identify opportunities to recommend value-driven solutions

• Strengthen customer loyalty through trust and relationship building

• Consistently deliver a high standard of customer care

• Collaborate with team members to meet performance goals and service standards

What We’re Looking For:

• With or without BPO experience, you're welcome to apply

• Excellent communication skills in English (verbal and written)

• Strong problem-solving abilities and attention to detail

• Ability to work in a fast-paced, team-oriented environment

• High school diploma or equivalent

What We Offer:

• Incentives and performance rewards

• Paid training and continuous learning opportunities

• Career growth and promotion from within

• Health and wellness benefits

• A supportive and inclusive work culture