Join IQOR This November | Priority Lane -Customer Service Representatives

iQor (Philippines), Inc.; Dasmariñas; On-site; PHP 559,000 - 669,000; Full time

Benefits offered by this job

Monthly incentives

HMO benefits

Leave up to 30 days yearly

Night differential pay

Group life insurance

Free onsite medical care

Training and quarterly appraisals

PHP 50,000 sign-on bonus

SM Gift Certificates milestones

Job summary

iQor (Philippines), Inc. is hiring a Customer Service Representative for an in-office role in Dasmariñas. You will handle inbound calls, listen to customers, and offer solutions while building trust with clients and teammates.

The role emphasizes empathy, accuracy, and a customer-first approach, with growth opportunities and a supportive team culture. Training, incentives, and benefits are part of the package.

Qualifications

• High school graduate with good English communication skills.
• Prior customer service or BPO experience is a plus but not required.
• Willingness to learn and a positive attitude.

Responsibilities

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Skills

Strong English

Customer service mindset

Willing to learn

Education

High School/Senior High graduate

Job description

Customer Service Representative (Work-In-Office)

Welcome to a Great Place for Great Careers!
At iQor, our Customer Service Representatives are more than voices on the phone—they’re the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it’s solving a problem or creating a moment of care.

From your very first day, you’ll be supported by a team that’s committed to helping you grow. Along the way, you’ll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.

What Your Day-to-Day Looks Like

As a Customer Service Representative, you will:

• Take inbound calls with energy, empathy, and professionalism.

• Connect with customers, listen closely, and offer the right solutions.

• Build trust with clients and teammates by being dependable and supportive.

• Handle customer needs with care, aiming to resolve issues on the first call.

• Deliver excellent service while learning how to meet customer experience goals.

• Share product knowledge in a clear, friendly way that helps customers.

Who We’re Looking For

• At least High School/Senior High graduate

• Strong English communication skills

• Customer service or BPO experience is a plus, but not required

• A positive, dependable attitude with a willingness to learn

• Comfortable using a computer and navigating online tools

Why You’ll Love Working at iQor

• Competitive pay and allowances with monthly incentives.

• HMO benefits for you, plus options to enroll up to 5 dependents.

• Up to 30 days of paid leave annually (with up to 21 days convertible to cash).

• Night differential pay, group life insurance, and free onsite medical care.

• Training, coaching, and quarterly appraisals to support your career growth.

Earn Up to 55,000 plus 50K Sign-On Bonus!

Monday to Friday | 10:00 AM–5:00 PM

3rd Floor, Robinsons Dasma – iQor Recruitment Hub

Earn up to PHP 500 worth of SM Gift Certificates as you complete each hiring milestone:

• Registration – PHP 100

• Passed Online Assessment – PHP 100

• Hiring Manager Interview Pass – PHP 200

• Clear ID Verification Pass – PHP 100

Complete all milestones and get PHP 500 worth of SM Gift Certificates!