Customer Service Representatives | Earn Up to 55,000 Monthly

iQor (Philippines), Inc.; Santa Rosa; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Competitive pay and allowances with月ly

HMO benefits

Job summary

iQor (Philippines), Inc. is seeking a Customer Service Representative to handle inbound calls in a work‑in‑office setting. You will listen carefully, resolve issues, and provide accurate information to customers.

You’ll build trust with clients and teammates, deliver friendly service, and continually learn product knowledge to meet customer experience goals. A positive attitude and comfort with computers are essential.

Qualifications

• High School or Senior High graduate is required.
• Strong English communication skills.
• Customer service or BPO experience is a plus but not required.
• Positive, dependable attitude with a willingness to learn.
• Comfortable using a computer and navigating online tools.

Responsibilities

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Skills

English communication

Customer service

Education

High School / Senior High

Job description

Customer Service Representative (Work-In-Office)

Welcome to a Great Place for Great Careers!

At iQor, our Customer Service Representatives are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.

From your very first day, you'll be supported by a team that's committed to helping you grow. Along the way, you'll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.

What Your Day-to-Day Looks Like

As a Customer Service Representative, you will:

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Who We're Looking For

• At least High School/Senior High graduate
• Strong English communication skills
• Customer service or BPO experience is a plus, but not required
• A positive, dependable attitude with a willingness to learn
• Comfortable using a computer and navigating online tools

Why You'll Love Working at iQor

• Competitive pay and allowances with monthly incentives.
• HMO benefits for you, plus options to enroll up to 5 dependents.
• Up to 30 days of paid leave annually (with up to 21 days convertible to cash).
• Night differential pay, group life insurance, and free onsite medical care.
• Training, coaching, and quarterly appraisals to support your career growth.