Customer Service Representatives | 55K Potential Monthly Earnings

iQor Philippines; Laguna; On-site; PHP 559,000 - 669,000; Full time

Benefits offered by this job

Life Insurance

HMO

Parking Space

Bereavement Leave

Maternity Leave

Paternity Leave

Sick Leave

Vacation Leave

Night differential pay

Group life insurance

On-site medical care

Job summary

iQor Philippines is seeking Customer Service Representatives to join our Santa Rosa, Laguna site on-site. You will handle inbound calls, resolve customer issues, and provide product information with empathy and accuracy.

We offer competitive pay, HMO, and 30 days annual leave with cash-out options, plus night differential and on-site medical care. Prior customer service or BPO experience is a plus, but not required.

Qualifications

• Customer service or BPO experience is a plus, but not required
• A positive, dependable attitude with a willingness to learn
• Comfortable using a computer and navigating online tools

Responsibilities

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Skills

Customer service

BPO experience

Computer literacy

Empathy

Job description

Customer Service Representatives | 55K Potential Monthly Earnings

iQor Philippines

Job Description

Employee Recognition and Rewards

• Employee of the Month Award, Employee Recognition Program

Insurance Health & Wellness

• Life Insurance, HMO
• Parking Space
• Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Read More

Customer Service Representative (Work-In-Office)

Welcome to a Great Place for Great Careers

At iQor, our Customer Service Representatives are more than voices on the phone—they’re the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it’s solving a problem or creating a moment of care.

From your very first day, you’ll be supported by a team that’s committed to helping you grow. Along the way, you’ll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.

What Your Day-to-Day Looks Like

As a Customer Service Representative, you will:

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Who We’re Looking For

• Customer service or BPO experience is a plus, but not required
• A positive, dependable attitude with a willingness to learn
• Comfortable using a computer and navigating online tools

Why You’ll Love Working at iQor

• Competitive pay and allowances with monthly incentives.
• HMO benefits for you, plus options to enroll up to 5 dependents.
• Up to 30 days of paid leave annually (with up to 21 days convertible to cash).
• Night differential pay, group life insurance, and free onsite medical care.
• Training, coaching, and quarterly appraisals to support your career growth.

Working Location

IQOR Santa Rosa, Old National Highway, Brgy, Manila S Rd, City of Santa Rosa, Laguna, Philippines