Japanese-Speaking IT Service Desk Agent | Onsite Cebu

weSource Management Consultancy Firm; Cebu City; On-site; PHP 710,892 - 851,508; Full time

Job summary

A leading consultancy firm seeks Japanese-speaking Service Desk Agents in Cebu. The role involves managing user incidents and requests while providing first-line support. Candidates should have N2 Japanese skills and good English communication abilities, with BPO experience preferred. This is an onsite position with a shifting schedule. Ideal for those looking to leverage their language skills in a dynamic environment. Salary is up to 70k. Don't miss this opportunity to join a vibrant team!

Qualifications

• Japanese proficiency at N2 level or open to natives.
• Good English communication skills.
• BPO experience is a plus.

Responsibilities

• Provide a single point of contact for users.
• Manage routine and non-routine incidents and requests.
• Document actions taken in resolving customer inquiries.

Skills

Japanese (N2 level)

Good English Communication

Team Working

Education

High School Graduate with 5 years experience

Job description

A leading consultancy firm seeks Japanese-speaking Service Desk Agents in Cebu. The role involves managing user incidents and requests while providing first-line support. Candidates should have N2 Japanese skills and good English communication abilities, with BPO experience preferred. This is an onsite position with a shifting schedule. Ideal for those looking to leverage their language skills in a dynamic environment. Salary is up to 70k. Don't miss this opportunity to join a vibrant team!