Bilingual Spanish IT Help Desk – Onsite Cebu City

J-K Network Services; Cebu City; On-site; PHP 669,600 - 892,800; Full time

Job summary

A multinational IT company is seeking a Spanish Customer Help Desk Support to assist customers via phone, email, or chat. Candidates must be fluent in Spanish and English, and they may be Filipino or foreign nationals with a permanent visa. Roles include responding to inquiries and troubleshooting issues. The job is onsite located in Cebu City with a salary range of Php 60,000 to Php 80,000 gross.

Qualifications

• Must be fluent in both Spanish and English.
• Open to Filipino or foreign nationals with a permanent visa.
• Experience in a call center is not required.

Responsibilities

• Receive and respond to customer inquiries via phone, email, or chat.
• Troubleshoot technical problems.
• Ensure customer satisfaction.

Skills

Fluent in Spanish

Fluent in English

Customer service skills

Technical troubleshooting

Education

Completed at least 2 years in College

Senior High School or College graduate

Tools

Microsoft server technologies

Network technologies

Job description

A multinational IT company is seeking a Spanish Customer Help Desk Support to assist customers via phone, email, or chat. Candidates must be fluent in Spanish and English, and they may be Filipino or foreign nationals with a permanent visa. Roles include responding to inquiries and troubleshooting issues. The job is onsite located in Cebu City with a salary range of Php 60,000 to Php 80,000 gross.