Japanese Bilingual IT Help Desk – 1st Line Support

Fujitsu Limited; Cebu City; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Zusammenfassung

Fujitsu Limited in Cebu City, Philippines invites applications for a 1st line IT support role focused on incident and service requests. You will provide single point of contact for users, diagnose routine issues, and escalate non-routine problems as needed.

The role emphasizes customer service, documentation of actions, adherence to processes, and contributing to service level objectives within a collaborative team. Local candidates preferred.

Jobbeschreibung

Fujitsu Limited in Cebu City, Philippines invites applications for a 1st line IT support role focused on incident and service requests. You will provide single point of contact for users, diagnose routine issues, and escalate non-routine problems as needed.

The role emphasizes customer service, documentation of actions, adherence to processes, and contributing to service level objectives within a collaborative team. Local candidates preferred.