IT Technical Support

Aguila Auto Glass; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local auto glass company is seeking an IT Technical Support professional based in Pasig. The ideal candidate will have 3-5 years of experience and a Bachelor's degree in Information Technology or Computer Science. Responsibilities include providing technical support, diagnosing IT issues, and managing systems. Strong problem-solving skills and effective communication abilities are essential. This full-time role offers a dynamic work environment with opportunities to grow and collaborate.

Qualifications

• 3-5 years of experience in IT technical support or related roles.
• Ability to work collaboratively in a team environment.
• Manage multiple tasks effectively.

Responsibilities

• Provide technical support to end-users experiencing hardware and software issues.
• Diagnose and resolve problems related to IT infrastructure and systems.
• Maintain and manage computer systems, networks, and databases.

Skills

Troubleshooting Windows

Troubleshooting Mac OS

Networking concepts

IT security principles

Problem-solving skills

Effective communication

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Job description

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

Job Description

Responsibilities

• Provide technical support and assistance to end-users experiencing hardware and software issues.
• Diagnose and resolve technical problems related to IT infrastructure and systems.
• Maintain and manage computer systems, networks, and database systems.
• Assist in the setup and configuration of new IT equipment and software.
• Document support interactions and solutions for future reference and training.

Requirements

• Educational Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience Level: 3-5 years of experience in IT technical support or related roles.
• Skills and Competencies: Proficiency in troubleshooting Windows and Mac OS, familiarity with networking concepts, and understanding of IT security principles.
• Qualities and Traits: Strong problem‑solving skills, effective communication abilities, and a customer‑focused mindset.
• Responsibilities and Duties: Ability to work collaboratively in a team environment and manage multiple tasks effectively.

Mellany Abrea

Acting HR Manager - Recruitment Aguila Auto Glass