IT TECHNICAL SUPPORT

HI CARS, INC.; Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

HI CARS, INC. is seeking a Technical Support Engineer in Manila to resolve technical issues across computer systems and network-related IT problems. The role focuses on monitoring servers and network equipment and delivering first-line technical support for hardware and workstation applications.

The ideal candidate has a Bachelor's degree in IT/CS/CE and 1–3 years of IT Service Desk or technical support experience, with strong analytical and troubleshooting abilities and readiness to start ASAP.

Qualifications

• Bachelor's degree in IT/CS/CE or equivalent.
• 1–3 years of IT Service Desk or Technical Support experience.
• Analytical and troubleshooting skills are required.

Responsibilities

• Monitors servers, network equipment, lines and performance at the physical level.
• Provides 1st level technical/hardware and workstation application support.
• Supports resolving IT issues across computer systems and network-related problems.
• Can start ASAP.

Skills

IT Service Desk experience

Analytical skills

Troubleshooting

Education

Bachelor's/College Degree in Information Technology/Computer Science/Computer Engineering or equivalent

Job description

The Technical Support Engineer help resolve technical issues within different components of computer systems and other network-related IT problems.

Primary Duties/Function:

• Candidate must possess at least a Bachelor's/College Degree in Information Technology/Computer Science/Computer Engineering or any equivalent

• With at least 1-3 years' previous IT Service Desk, or Technical Support experience

• With good analytical and troubleshooting skills.

• Monitors servers, network equipment, lines, and network performance (physical level)

• Provides 1st level technical/hardware and workstation application support

• Can start ASAP