IT Support Specialist-Hardware, Networks & Troubleshooting

Ibiden Philippines, Inc.; Santo Tomas; On-site; PHP 223,000 - 446,000; Full time

Job summary

Ibiden Philippines, Inc. in Batangas is seeking an IT Support Technician to provide technical assistance and end-user support for computer systems, hardware and software.

You will handle inventory, maintain network connectivity, configure and upgrade systems, troubleshoot issues, administer servers, and ensure timely responses to user requests. The role requires a 1-year relevant experience, onsite work, and willingness to work shifting schedules.

Qualifications

• Graduate of any four to five years computer-related course.
• At least one year relevant experience.
• Willing to work onsite.
• Amenable to work on a shifting schedule.

Responsibilities

• conducts inventory management of IT assets from receipt until disposal to ensure presence and availability of equipment.
• Prepares, monitors and maintains network connectivity to ensure continuous network operations.
• Configures, installs, maintains and upgrades computer systems hardware and software for end-users.
• Performs basic IT equipment troubleshooting; researches, diagnoses, simulates, isolates and resolves issues.
• Administers various servers; checks, monitors, maintains, backs up and resolves system problems to lessen downtime.
• Executes IT request endorsements; coordinates with end-users to identify requirements and deliver within lead time.
• Responds to all IT-related inquiries from end users.
• Prepares accurate and timely reports as required by superiors.

Skills

IT asset management

Networking & connectivity

System installation & maintenance

Troubleshooting

Server administration

User support

Education

Bachelor/Technical degree in computer-related field (4–5 years)

Job description

Ibiden Philippines, Inc. in Batangas is seeking an IT Support Technician to provide technical assistance and end-user support for computer systems, hardware and software.

You will handle inventory, maintain network connectivity, configure and upgrade systems, troubleshoot issues, administer servers, and ensure timely responses to user requests. The role requires a 1-year relevant experience, onsite work, and willingness to work shifting schedules.