Hands-On IT Support & Systems Engineer

Barbizon Everyday Group of Companies; Parañaque; On-site; PHP 300,000 - 540,000; Full time

Job summary

Barbizon Everyday Group of Companies is seeking an IT Support specialist in the Philippines to provide hands-on technical help for office equipment, infrastructure, and workstations. The role focuses on resolving issues, monitoring systems, and ensuring software compliance while maintaining security and reliable operations.

The ideal candidate has a degree in CS/IT/CE, 2+ years in technical support, strong troubleshooting across software/hardware, and solid networking knowledge (TCP/IP, LAN/WAN,

Qualifications

• Bachelor's degree in Computer Science, IT, Computer Engineering or related field.
• At least two years in a related field, including one to two years in technical support and administration.
• Strong troubleshooting skills across software and hardware.
• Intermediate networking skills, including TCP/IP, LAN, WAN, IP subnetting, VLAN, and router management.
• Familiarity with Windows, Linux, and UNIX operating systems.
• Good oral and written communication skills; strong analytical and problem-solving abilities.

Responsibilities

• Provide responsive hands-on technical support for office computer equipment, company infrastructure, and other assigned areas.
• Improve early detection of problems and apply root cause analysis to prevent future failures.
• Ensure that all support tickets are tracked and responded to within service levels.
• Maintain and administer programs and services to manage and secure workstations, including antivirus and systems management tools.
• Routinely check logs and identify visual anomalies using IT monitoring tools.
• Maintain accurate records of software purchases, licence keys, and installations.
• Document software licence compliance to support audit and control processes.
• Handle other duties and special projects as assigned.

Skills

Troubleshooting (software & hardware)

Windows OS

Linux/UNIX OS

Networking basics (TCP/IP, LAN/WAN, IP

Communication skills

Analytical problem solving

Education

Bachelor’s degree in CS/IT/CE or related

Tools

Antivirus software

Systems management tools

Software auditing tools

Job description

Barbizon Everyday Group of Companies is seeking an IT Support specialist in the Philippines to provide hands-on technical help for office equipment, infrastructure, and workstations. The role focuses on resolving issues, monitoring systems, and ensuring software compliance while maintaining security and reliable operations.

The ideal candidate has a degree in CS/IT/CE, 2+ years in technical support, strong troubleshooting across software/hardware, and solid networking knowledge (TCP/IP, LAN/WAN,