IT Support Engineer (Start ASAP)

Uc Bcf; Makati; On-site; PHP 189,720 - 256,680; Full time

Job summary

A global ICT provider in Metro Manila is looking for a candidate to provide technical support and IT solutions. Responsibilities include assisting end-users, managing systems, and ensuring customer satisfaction. The ideal applicant has 2-3 years of experience with Windows OS, AD, and Office 365. The position offers a monthly salary between ₱17,000 and ₱23,000, along with opportunities for growth and skill enhancement within the company.

Qualifications

• 2-3 years of relevant working experience, preferably from an SI environment.
• Ability to work independently with minimum supervision.
• Entry-level candidates are welcomed to apply.

Responsibilities

• Provide on-site and/or remote technical assistance to end-users.
• Deploy, maintain, upgrade, and support client computer systems.
• Configure and administer Windows OS, AD, Office 365, and Intune.

Skills

Good knowledge of Windows OS

AD management

Office 365 support

Strong problem-solving skills

Good coordination and communication skills

Customer management skills

Job description

Provide technical support and IT solutions for end-users at Adventus, a global ICT provider.

Your Role:

Key responsibilities include:

• Provide on-site and/or remote technical assistance to end-users, diagnosing and troubleshooting technical problems.
• Deploy, maintain, upgrade, and support client computer systems (hardware, software, OS, network, etc.).
• Configure and administer Windows OS, AD, Office 365, Intune, and manage patching & file servers.
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• Manage IT assets and perform other adhoc duties as assigned.
• Knowledge of ITSM or ITIL is an added advantage.

About You:

The ideal candidate will have:

• Good knowledge of Windows OS, AD, Office 365.
• 2-3 years of relevant working experience, preferably from an SI environment.
• Strong problem-solving skills and a positive attitude.
• Good coordination and communication skills with internal and external customers.
• Ability to work independently with minimum supervision.
• Excellent customer management skills.
• Entry-level candidates are welcomed to apply.

Compensation & Benefits:

The position offers a salary of ₱17,000 - ₱23,000 a month.

Training & Development:

Opportunities for professional development and skill enhancement are available.

Career Progression:

Potential for career advancement within the company based on performance and experience.

How to Apply:

Submit your application through the link from the company portal, ensuring all required information is included.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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