IT Asisstant

CEBU GENERAL SERVICES INC.; Taguig; On-site; PHP 167,000 - 279,000; Full time

Job summary

CEBU GENERAL SERVICES INC. is seeking an IT Support Assistant to help maintain computers, printers, networks, and basic IT systems. You will provide frontline hardware and software assistance to staff and help set up user accounts and access.

Fresh graduates are welcome to apply. Proficiency with MS Office is a plus; the role requires organization, proactivity, and a willingness to learn new technologies. Based in Taguig, this position offers hands-on experience in a small IT team.

Qualifications

• Graduate of Information Technology, Computer Science, or a related course.
• With basic knowledge of computer hardware, software, networking, and troubleshooting.
• Familiarity with Microsoft Office and common computer applications.
• Good communication and problem-solving skills.
• Organized, responsible, and detail-oriented.
• Willing to learn and adapt to new technologies.
• Fresh graduates are welcome to apply.
• Experience in an IT support role is an advantage.

Responsibilities

• Assist in maintaining and troubleshooting computers, printers, networks, and other IT equipment.
• Provide technical support to employees for hardware and software concerns.
• Install, configure, and update computer programs and applications.
• Monitor basic network and system performance.
• Assist in setting up computers, user accounts, email, and other IT resources.
• Perform regular IT equipment maintenance and inventory.
• Troubleshoot common connectivity, hardware, and software issues.
• Assist with data backup, file management, and basic IT security procedures.
• Coordinate with IT personnel or service providers for major technical issues.
• Perform other IT-related tasks assigned by the supervisor.

Skills

Computer hardware

Computer software

Networking

Troubleshooting

Communication skills

Problem solving

Organized

Detail-oriented

Willing to learn

Education

Information Technology / Computer Science degree

Tools

Microsoft Office

Job description

Job Description / Key Responsibilities

• Assist in maintaining and troubleshooting computers, printers, networks, and other IT equipment.

• Provide technical support to employees for hardware and software concerns.

• Install, configure, and update computer programs and applications.

• Monitor basic network and system performance.

• Assist in setting up computers, user accounts, email, and other IT resources.

• Perform regular IT equipment maintenance and inventory.

• Troubleshoot common connectivity, hardware, and software issues.

• Assist with data backup, file management, and basic IT security procedures.

• Coordinate with IT personnel or service providers for major technical issues.

• Perform other IT-related tasks assigned by the supervisor.

Qualifications

• Graduate of Information Technology, Computer Science, or a related course.

• With basic knowledge of computer hardware, software, networking, and troubleshooting.

• Familiarity with Microsoft Office and common computer applications.

• Good communication and problem-solving skills.

• Organized, responsible, and detail-oriented.

• Willing to learn and adapt to new technologies.

• Fresh graduates are welcome to apply.

• Experience in an IT support role is an advantage.