IT Specialist L1

ALLDIGI TECH MANILA, INC. (AMI); Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

ALLDIGI TECH MANILA, INC. (AMI) seeks an IT Support/Network Technician to deliver total quality end-user support, monitor servers, routers, and switches, and handle installation and upgrades in the operation center. Onsite in Taguig, night shift, fresh graduates welcome to apply.

Responsibilities include monitoring email and proxy servers, leased/trunk lines, and inventory management; you will also act as system administrator and assist management for client presentations.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Willing to work onsite in Market! Market! BGC / McKinley, Taguig.
• Willing to work night shift.
• 0–1 year IT experience.
• Fresh graduates are welcome to apply.

Responsibilities

• Provides total quality support and immediate assistance to internal end-users.
• Manage, maintain and monitor company’s network infrastructures.
• Act as a first level support to ensure 99% uptime of systems/equipment.
• Conduct repair and corrective maintenance of network facilities and equipment.
• Perform installation and upgrades of software/equipment in the operation center.
• Authored step by step procedure in troubleshooting and isolation of network/systems problems.
• Provides immediate support/assistance to end-users complain.
• Monitoring of servers, routers and switches.
• Monitoring of email servers and proxy servers.
• Monitoring of leased lines and trunk lines.
• Set up Network and Email Account local station for new employee.
• Act as a system administrator.
• Hard drive clean up on all work stations at operating center.
• Perform updates on OS.
• Provide assistance on management whenever there is schedule presentation with prospective clients.
• Equipment inventory.

Skills

End-user support

Network monitoring

System administration

Troubleshooting

OS updates

Software installation

Education

Bachelor's in IT / CS

Job description

I. General Responsibilities

• Provides total quality support and immediate assistance to internal end-users

• Manage, maintain and monitor company’s network infrastructures

• Act as a first level support to ensure 99% uptime of systems/equipment.

• Conduct repair and corrective maintenance of network facilities and equipment

• Perform installation and upgrades of software/equipment in the operation center

• Authored step by step procedure in trouble shooting and isolation of network/systems problems.
  

II. Specific Responsibilities

• Provides immediate support/assistance to end-users complain.

• Monitoring of servers, routers and switches

• Monitoring of email servers and proxy servers

• Monitoring of leased lines and trunk lines

• Set up Network and Email Account local station for new employee

• Act as a system administrator.

• Hard drive clean up on all work stations at operating center

• Perform updates on OS

• Provide assistance on management whenever there is schedule presentation with prospective clients

• Equipment inventory

III. Qualifications

• Must be Bachelor's Graduate of Information Technology / Computer Science or any related field

• Must be willing to work onsite in Market! Market! BGC / McKinley, Taguig

• Must be willing to work on night-shift schedule

• With 0-1 year experience in IT

• Fresh graduates are welcome to apply