IT Solutions Supervisor - Team Lead & Optimization

J&T Express

Pasig

On-site

PHP 900,000 - 1,200,000

Full time

2 days ago

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Job summary

J&T Express is seeking an IT Supervisor to oversee staff during repairs and installations, train new recruits, and analyze and optimize IT processes. The role emphasizes developing schedules, delegating tasks, and delivering reliable service and customer support.

The candidate should bring a Bachelor's degree in IT/CS and at least 5 years of relevant experience; knowledge of e-commerce or logistics IT is a plus, with strong leadership and project management skills to drive improvements across

Qualifications

Bachelor's degree in Information Technology, Computer/Software Engineering, or related field.
At least 5 years relevant work experience in Information Technology or similar field preferred.
Experience in E-Commerce or Logistics is a plus.

Responsibilities

Analyzing existing computer systems and making recommendations for upgrades and improvements.
Developing and overseeing the installation of systems, including software and hardware.
Performing tests and troubleshooting, as well as quality assurance.
Implementing safety procedures and data recovery plans.
Recruiting, training, and evaluating staff members.
Developing user manuals, as well as policies, procedures, and safety protocols.
Collaborating with other departments in IT system development.
Ensuring installations, maintenance, and upgrades are on schedule and meet client specifications.
Delegating tasks and developing budgets and work schedules.