IT Site Support Specialist: End-User & Network Tech

Advanced Energy; Rosario; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Competitive compensation

Strong benefits package

Job summary

Advanced Energy is seeking an IT Support Specialist in Batangas, Philippines. This role is crucial for providing technical support for hardware, software, network, and server-related issues faced by end users. The IT Support Specialist will ensure smooth operation of all IT assets in the organization.

The ideal candidate should hold a Bachelor's degree in Information Technology, possess relevant certifications, and have experience in providing support for Microsoft systems and network infrastructure.

Qualifications

• Bachelor's degree in IT with certifications like MCP, MCSA, or CCNA.
• 2 years of experience in LAN, Network, Servers, and PCs.
• Proficient in Microsoft Windows, Office, and Active Directory.

Responsibilities

• Troubleshoot and resolve IT technical issues for internal customers.
• Install and maintain IT equipment including PCs, printers, and servers.
• Support users with IT requirements and onboarding.

Skills

Microsoft Windows OS

Network and infrastructure support

Active Directory

Troubleshooting

Customer service orientation

Education

Bachelor's degree in Information Technology

ITIL Certification

Tools

ServiceNow

Cisco 9300 switches

Dell Servers

Job description

Advanced Energy is seeking an IT Support Specialist in Batangas, Philippines. This role is crucial for providing technical support for hardware, software, network, and server-related issues faced by end users. The IT Support Specialist will ensure smooth operation of all IT assets in the organization.

The ideal candidate should hold a Bachelor's degree in Information Technology, possess relevant certifications, and have experience in providing support for Microsoft systems and network infrastructure.