IT Service Desk Technician - Flexible, Responsive Support

Strategic Networks, Inc.; Laguna; On-site; PHP 172,645 - 206,794; Part time

Job summary

A leading technology service provider in Laguna is looking for a Technical Support Specialist to assist customers with hardware and software issues. The ideal candidate has at least 1 year of relevant experience and is willing to work flexible hours. Responsibilities include providing technical support, maintaining customer satisfaction, and managing a team of engineers. The position offers a monthly salary of ₱17,000 and an immediate start.

Qualifications

• 1 year of relevant work experience required for this role.
• This job requires an immediate start.
• Looking for candidates who are available to work anytime.

Responsibilities

• Provide technical support over the phone, email, onsite and/or remote.
• Drive customer satisfaction through service excellence.
• Handles a team or group of engineers.

Skills

Technical support

Customer service

Problem-solving

Job description

A leading technology service provider in Laguna is looking for a Technical Support Specialist to assist customers with hardware and software issues. The ideal candidate has at least 1 year of relevant experience and is willing to work flexible hours. Responsibilities include providing technical support, maintaining customer satisfaction, and managing a team of engineers. The position offers a monthly salary of ₱17,000 and an immediate start.