IT Service Desk Technician: Desktop Imaging & User Support

Strategic Networks, Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading IT support company based in Metro Manila is seeking a team member to prepare desktops and laptops for deployment, assist in maintaining desktop functionality, and address technical issues. Candidates should have a Bachelor’s Degree, with degrees in Computer Science or Management Information Systems preferred. No prior experience is necessary. This role is critical in ensuring that IT services are delivered efficiently and effectively.

Qualifications

• Bachelor’s Degree in a related field or degree in Computer Science, Management Information Systems preferred; other degrees considered.
• No relevant experience required.

Responsibilities

• Assists with maintaining the functionality and efficiency of desktop computers.
• Builds and configures infrastructure underpinning LAN services.
• Responds to routine technical issues surrounding desktop/laptop hardware and software.
• Prepares information on LAN capacity and performance.
• Reviews and updates basic and standard departmental documentation.
• Assists with adherence to technology policies and compliance.
• Ensures appropriate response times for allocated work queues.

Job description

A leading IT support company based in Metro Manila is seeking a team member to prepare desktops and laptops for deployment, assist in maintaining desktop functionality, and address technical issues. Candidates should have a Bachelor’s Degree, with degrees in Computer Science or Management Information Systems preferred. No prior experience is necessary. This role is critical in ensuring that IT services are delivered efficiently and effectively.