IT Project Coordinator - Flexible Start & Dispatch Lead

Outsource Recruiter; Philippinen; Vor Ort; PHP 391.000 - 670.000; Vollzeit

Zusammenfassung

Outsource Recruiter is seeking a Project Coordinator to support Managed Service Project Managers overseeing large-scale network, security, and cabling deployments. You will own technician communication, manage dispatch requests, and keep project trackers up to date to ensure timely delivery.

You will build customer relationships, track equipment status, and collaborate with vendors, partners, and field technicians to maintain project momentum and accuracy.

Qualifikationen

• 1 year in telecommunications/IT industry or 1 year of project administration experience.
• Minimum 1 year of direct customer service.
• Proficiency with Microsoft Office Suite, emphasis on Word, Excel, and Outlook.
• Experience with ticketing software programs.
• Strong written and verbal communication skills.
• Strong organization skills and ability to manage multiple records, tickets, and follow-ups.
• Strong documentation skills with attention to detail and accuracy.
• Ability to prioritize tasks and manage deadlines.
• Reliable attendance and consistent follow-through.
• Comfortable performing administrative, documentation-heavy, and process-driven tasks.

Aufgaben

• Keep projects moving on time by owning technician communication, dispatch requests, ticket updates, and scheduling follow-through.
• Maintain accurate project/contact data and trackers to ensure visibility and accountability.
• Proactively manage daily ticket/dispatch flow and elevate issues early to avoid delays.
• Strengthen project execution quality by coordinating vendors/partners/FSTs, logistics, and equipment status tracking.
• Contribute to a collaborative team culture by raising questions, sharing feedback, and continuously improving workflows.
• Communicate with field technicians daily (paperwork, scopes of work, job follow-ups, closeouts).
• Work with vendors/partners/FSTs to keep timelines and deliverables on track.
• Coordinate logistics such as lift rentals, material ordering, and job-site requirements.
• Submit dispatch requests and review/manage daily dispatch tickets; handle escalations and ensure resolution.

Kenntnisse

Telecom/IT experience

Customer service

Organizational skills

Documentation skills

Communication skills

Microsoft Office

Tools

Ticketing software

Microsoft Office Suite

Jobbeschreibung

Outsource Recruiter is seeking a Project Coordinator to support Managed Service Project Managers overseeing large-scale network, security, and cabling deployments. You will own technician communication, manage dispatch requests, and keep project trackers up to date to ensure timely delivery.

You will build customer relationships, track equipment status, and collaborate with vendors, partners, and field technicians to maintain project momentum and accuracy.