IT Operations Manager - Infra, Security, POS & Projects

Our Clients

Philippines

On-site

PHP 1,800,000 - 2,800,000

Full time

14 days+

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Job summary

Our Clients in the Philippines is seeking an IT Manager to oversee IT infrastructure, business systems, and technology operations to ensure reliable, secure, and efficient service delivery. This role leads IT initiatives, manages technology projects, oversees vendor relationships, and ensures IT solutions effectively support business operations.

The position also works closely with internal stakeholders to maintain technology standards, optimize system performance, and drive continuous

Qualifications

Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or related field.
3–5 years of relevant experience in IT infrastructure, systems administration, network management, and IT operations.
Minimum of 2 years of leadership or people management experience.
Experience managing IT infrastructure including servers, networks, firewalls, CCTV, and business-critical applications.
Knowledge of POS systems, POS server connectivity and integration is highly preferred.
Experience leading IT projects, system implementations, upgrades, and deployments.
Strong understanding of cybersecurity, backup, disaster recovery, and IT service management.
Experience with enterprise applications; SAP experience is an advantage.
Good understanding of data privacy, information security, and regulatory compliance.
Strong analytical, problem-solving, communication, stakeholder management, and project management skills.
Proficiency in Microsoft Office applications and other IT administration tools.

Responsibilities

Oversee day-to-day IT operations, availability, security, and performance of IT infrastructure, servers, networks, and business systems.
Manage IT infrastructure including network equipment, firewalls, CCTV, servers, and related technologies.
Ensure reliable connectivity between POS systems and central servers with system stability, security, and business continuity.
Plan, implement, and support business applications, upgrades, and infrastructure improvements.
Monitor system performance, backups, disaster recovery, and cybersecurity measures to minimize downtime.
Lead IT projects from planning through implementation, ensuring timely delivery and budget adherence.
Collaborate with business units to understand requirements and recommend technology solutions.
Manage relationships with vendors and service providers, including evaluation and performance monitoring.
Develop, maintain, and enforce IT policies, procedures, and standards.
Ensure compliance with data privacy regulations and internal governance.
Provide technical leadership, troubleshooting, and escalation for critical IT issues.
Monitor IT assets, software licensing, and inventory for lifecycle management.
Evaluate emerging technologies and propose solutions to enhance efficiency and reliability.
Prepare reports on IT operations, project status, and risks for management.