IT Operations Analyst II — Remote & Onsite Support

Conduent; Pasay; On-site; PHP 300,000 - 460,000; Full time

Job summary

Conduent is a global leader delivering mission-critical services. The company seeks an Operations Engineer in the Philippines to support installations, troubleshoot local applications, and manage ticket queues.

You will collaborate in planning and daily standups, contributing to efficient service delivery within policies and standards. The role emphasizes problem solving, deductive reasoning, strong interpersonal communication, and the ability to work self-guided with moderate guidance as

Qualifications

• College or university degree required.
• Experience in professional, sales, or technical area preferred.
• Ability to follow existing procedures to solve routine problems.

Responsibilities

• Maintains task-based queue for tickets and provides support for installations.
• Troubleshoots local applications and database issues.
• Participates in planning, daily meetings, and backlog sessions.
• Adheres to all policies and standards.

Skills

Deductive reasoning

Problem solving

Interpersonal skills

Self-motivated

Education

Bachelor's degree

Job description

Conduent is a global leader delivering mission-critical services. The company seeks an Operations Engineer in the Philippines to support installations, troubleshoot local applications, and manage ticket queues.

You will collaborate in planning and daily standups, contributing to efficient service delivery within policies and standards. The role emphasizes problem solving, deductive reasoning, strong interpersonal communication, and the ability to work self-guided with moderate guidance as